Sub-processors
The companies that help Hushdesk run the service and may process personal data on our customers’ behalf.
Last updated 6 October 2026
This page is a carefully written template that has not yet been reviewed by a lawyer. It will be finalised before Hushdesk opens to the public.
We use a small number of providers to run Hushdesk. Each one is bound by a data processing agreement. We give account owners 30 days’ notice before adding a new one.
| Provider | What they do for us | Data involved | Location |
|---|---|---|---|
| Hostinger | Servers and database hosting | All workspace data | Region confirmed at launch |
| Postmark (ActiveCampaign) | Sending and receiving email | Email messages and addresses | United States |
| Anthropic | AI replies and drafts, when AI is used | Ticket text and order details needed for the reply | United States |
| Groq | AI replies and drafts, when configured instead of Anthropic | Ticket text and order details needed for the reply | United States |
| Stripe | Subscription billing for website sign-ups | Billing contact and payment details | United States |
| Shopify | Billing for app installs, and store data you connect | Store, order and customer data | Canada |
AI providers process data only to produce the reply and may not train their models on it.
Questions: privacy@hushdesk.tech